Website Accessibility
This Accessibility Statement applies to: ushg.com
We Value Digital Inclusion
Union Square Hospitality Group strives to provide a positive guest experience for all of our guests, including those with disabilities, and, as such, promotes accessibility and inclusion. Our goal is to make your use of Union Square Hospitality Group's website a successful and enjoyable experience. We aim to allow all of our guests to successfully gather information and transact business through our website, including when utilizing assistive technologies (like a screen reader, a magnifier, voice recognition software, or captions for videos).
In furtherance of these goals, we take a variety of steps to enhance the accessibility of our website, including implementing internal policies, partnering with third parties who have accessibility experience, and manually conducting site reviews. This website is monitored and tested by AudioEye, a third-party provider of Web accessibility testing and monitoring. Results of automated testing are reported to Union Square Hospitality Group in the AudioEye platform. Further, to the extent Union Square Hospitality Group [JM1] engages AudioEye for expert review, remediation, and user testing by people with disabilities, AudioEye either remediates discovered issues or provides a Source Feedback Report (SFR) for Union Square Hospitality Group to remediate the issue. Finally, AudioEye continually improves and refines its existing solutions. More information on AudioEye can be found below.
Of course, as a website is a fluid, ever-evolving platform, despite our extensive efforts, Union Square Hospitality Group recognizes that website accessibility is an ongoing effort.
With that in mind, if, notwithstanding our efforts, you still have difficulty using or accessing any element of this website, please feel free to call us at 917-615-1277 or email us at
accessibility@u shg.com, and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you, consistent with applicable law. Similarly, please contact us if you have any feedback or suggestions as to how we can further enhance the accessibility of this website (via the same email/phone number noted above).
[JM1]I noticed that you removed all references to “ushg.com” and replaced them with “Union Square Hospitality Group,” so I did the same for this lingering reference.
AudioEye Trusted Certification
The Trusted by AudioEye badge represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and, if applicable, expert review, remediation, and user testing to increase conformance with Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Success Criteria. AudioEye and Union Square Hospitality Group continue to collaborate in an ongoing effort to help maintain conformance with the success criteria and help provide an accessible user experience for all website visitors.
AudioEye certifies that Union Square Hospitality Group has engaged AudioEye to help ushg.com conform with WCAG 2.2 Level, AA Success Criteria.
AudioEye uses the following web browsers and web-based assistive technologies in testing its solutions:
The most recent and immediately prior two versions of any desktop standards-compliant web browser that represents over 5% market share.
Web-Based Assistive Technologies such as screen readers (i.e., JAWS, NVDA, and VoiceOver), magnification, voice dictation, and keyboard-only navigation generally favored by the disability community.
Web accessibility guidelines
Please see more information about WCAG compliance.
Improving the user experience for everyone
Union Square Hospitality Group has leveraged the Web Content Accessibility Guidelines (WCAG) 2.2 as reference to help ensure the web content made available from this website is more accessible for individuals with disabilities and user-friendly for everyone. These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). AudioEye references Level AA of these guidelines in helping provide accessibility.
Related Links
Web Accessibility Initiative (WAI)
Feedback
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AudioEye is available to assist website visitors with any issues accessing content and the various services and functions made available across ushg.com. Website visitors are encouraged to engage with the Help Desk to report and troubleshoot web accessibility related issues.
The AudioEye Accessibility Help Desk
Providing Users with a Free and Customizable Assistive Utility
In addition to the above-mentioned techniques and strategies, we have provided the AudioEye Accessibility Help Desk that allows website visitors to report accessibility issues. The Help Desk also provides personalization tools that allow website visitors to customize their user experience. If the AudioEye Accessibility Help Desk is not enabled by default, users can enable it by selecting the Activate Help Desk button below. Once activated, the Accessibility icon should be visible on any page of this website. Users can then engage the Help Desk by interacting with the Accessibility icon.
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Core features of AudioEye Accessibility Help Desk
AudioEye Help Desk
Users can report accessibility and usability-related issues.
Personalization tools
The personalization tools can be used to customize the visual display of the website.
Page elements navigation
Users can navigate easily through any page by element or content hierarchy.
Third-party sites
Throughout this website, we may make use of different third-party websites such as Facebook, Google Maps, X (formerly known as Twitter), LinkedIn, Instagram, and YouTube to spread news and information about Union Square Hospitality Group's products and services. These websites, which are not controlled by Union Square Hospitality Group, may present challenges for individuals with disabilities that we are not able to control or remedy. As made publicly available, here are the Accessibility Policies provided from these third-party websites:
Google Maps Accessibility Policy
X (formerly known as Twitter) Accessibility Policy
